ASSESSMENT
Before booking a service with Dog Treks you'll need to book an assessment first. The assessment is free and there's no obligation to book a service afterwards provided you live within the local area of Calderdale and Kirklees*.
The assessment consists of two parts and is arranged for a mutually convenient time:
1) Information gathering - This part of the assessment can take up to half an hour to conduct and enables Shelley to gain a better insight into what you and your pet/s require. During this time an observation of your pet's behaviour, energy level and temperament will be noted.
2) Specific behaviour assessment - This part of the assessment can also last up to half an hour, but can be longer if there are several pets to be assessed or something happens that needs to be addressed there and then. It can involve a short walk depending on the problem your pet has or the service you've requested and allows you to witness the techniques Shelley uses first hand.
*Due to fuel and time costs there are some restrictions:
For instance if you're interested in the Behaviour Rehab or Training services and live outside of Calderdale and Kirklees you will have to commit to an initial 2hr session (the first hour is the Assessment and the second is the start of the Rehabilitation/Training). The Assessment will be free, but the second hour will be charged at full price for addresses within 10 miles of the Calderdale and Kirklees boundary, however for addresses beyond 10 miles of the boundary then the Assessment will not be free and will be charged at half price with the second hour at full price.
The Dog Walking and Pet Visit services will not be available for long distance clients, however the 24hr Pet Sitting service will be, but there will be an obligation to book (minimum - 48 hr booking) with Shelley for the assessment to be free and the key must be exchanged at the same time, so a follow up visit won't be needed before the service commences. It will also be charged at the exclusive rate if you live too far away for Shelley to be able to commute to her other clients (see Price List).