CONTACT US


Office Hours (for bookings and enquires):     Monday - Friday     9am - 5pm

                                  Phone:     07880646227

                                                       Email:     This e-mail address is being protected from spambots. You need JavaScript enabled to view it

                                Or join us on Facebook:     www.facebook.com/dogtreks

                                                                                                                                                                                   

                

 

Cancellation Policy:


Dog walking = You must give at least 24hrs. notice when cancelling a booking. Late cancellations will be charged in full; as though the service has gone ahead. Also if the walker is unable to gain access to your property or the dog isn't there, then it will be treated as a late cancellation and you will be charged as above. 

Pet Sitting = Services must be cancelled a week before commencement to avoid a 25% late cancellation fee. Potential changes to the service should be pre discussed before the service commences (if you want to come back early) or you should give at least 24hrs notice to the sitter during the service (if you wish to extend your stay). Days that are cancelled during the service will be treated as late cancellations and charged at 25%.

Behaviour Rehab and Training = You must give at least 24hrs. notice when cancelling a booking otherwise you will be charged as though the service has gone ahead.

*Exceptions are at the discretion of management.